Here you'll find complete details on how sg99 collects, uses, stores, and protects your personal information. We believe transparency builds trust.
Welcome to sg99's Privacy Policy. This policy describes what information we collect when you use the sg99 platform — through our website, mobile app, or any related service — how we use it, and how we keep it secure.
Sg99 values your privacy above all. We understand the trust you place in us when sharing your personal information. It's our responsibility to protect that trust.
This privacy policy is based on international data protection standards. By opening an account on the sg99 platform, you agree to the terms of this policy. We recommend reading the full policy carefully.
Our Core Commitment: sg99 never sells your personal information to third parties. Our business model never relies on selling user data.
Sg99 collects only the minimum information necessary to provide its services. We never ask for unnecessary data. Here are the three types of information we collect:
| Types of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Email address, mobile number | Account contact and notifications |
| Financial information | Mobile banking number, bank account details | Deposit and withdrawal processing |
| Usage Data | Login time, betting history, device information | Service Improvement & Security Monitoring |
| Technical Information | IP address, browser type, cookies | Fraud Prevention & Experience Improvement |
When you register, bet, deposit, withdraw, or contact support on sg99 — we only collect relevant information each time. We use your location information only for legal compliance and fraud prevention.
Sg99 uses your information only for specific purposes. We never use your data without your consent. Here are the main uses:
We never use your information to create profiles for targeted ads shared with third parties. You have the right to opt out of sg99 marketing communications at any time.
Sg99 uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device. They help improve your experience.
You can disable non-essential cookies anytime through your browser settings. However, disabling some cookies may affect certain website features.
Sg99 uses industry-leading security measures to protect your information. Our security infrastructure is protected at multiple layers:
Please Note: Never share your password or OTP with sg99 support. sg99 will never ask for your password.
Sg99 doesn't keep your information longer than necessary. Different types of data have different retention periods:
| Types of Data | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Transaction Records | 7 years as required by law |
| Betting History | While account is active + 3 years |
| KYC documents | 5 years as required by regulatory mandate |
| Support Contact | 2 years after resolution |
| Cookies and log data | Up to 13 months |
Once the retention period expires, sg99 securely deletes or anonymises your data so that you can no longer be identified.
As an sg99 user, you have the following rights regarding your personal information. To exercise any right, contact our support team.
You have the right to know what information sg99 holds about you and to receive a copy of it.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your data under certain circumstances.
The right to request that your data be used only for specific purposes.
The right to receive your information in a machine-readable format and transfer it.
The right to object to the use of your data for marketing or profiling purposes.
Sg99 strictly prohibits account creation or service use by anyone under 18. We never knowingly collect information from minors.
If you suspect a minor in your household is using sg99, please notify our support team immediately.
For any questions, requests, or complaints about this privacy policy, contact our data protection team. We typically respond within 3 business days.
If this privacy policy changes, we'll update the "Last Updated" date at the top of the page and notify you via email or app notification for significant changes.
We don't just promise — we prove it with technology
Every transaction and data exchange on sg99 is protected with military-grade encryption. Your data is never exposed.
Every account is verified through a government-issued ID, which helps prevent fraud and misuse.
Sg99 never sells your personal information to third parties. This is our core commitment and business principle.
Enable 2FA to make your sg99 account more secure. Your account stays protected even if your password is compromised.
Independent third-party experts regularly audit sg99's security infrastructure and identify vulnerabilities.
Our team is always ready to address any privacy concerns or suspicious activity.
Your information is secure, your experience is safe. Join sg99 today and feel the difference.